I just wanted to thank you for your expertise in the testing and selection of appropriate hearing aids for my bilateral hearing loss and tinnitus.

As you know, I’ve been wrestling with tinnitus and hearing loss since a mortar landed near me in Korea at age 18, and many of the subsequent years had me asking “what?” or “say again” much to the chagrin of people around me.

The combination of your exceptionally good testing technique and selection of appropriate aids has me hearing people and things around me so much better than I have in many many years. I love opera and classical music, and am now playing many of my old CDs again. In opera, when a soprano stretched to the ‘e’ above high ‘c’, I wasn’t able to hear that note with its purity. Now I can.

And, another important feature of having my new aids is that in a room occupied by a number of people, my aids have allowed me to hear the person with whom I am having a conversation instead of the cacophonous mush that was previously my fare.

Thanks again, Keith, for everything you have done to make my life so much more enjoyable. If you were a woman, I’d give you a hug and kiss.